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Author:
William Byham
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Page 1 of 1
Title
Authors/Editors
Publisher
Type
Copies
Zapp! The Lightning of Empowerment: How to Improve Quality, Productivity, and Employee Satisfaction
Edition
:
Revised
Year
:
1997
ISBN
:
0449002829
ISBN 13
:
9780449002827
William Byham
Jeff Cox
Ballantine Books
Books
1